Effective Date: August 6, 2026

Welcome to Self Direction Connect ("Self Direction Connect," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, communicate with us, or otherwise interact with Self Direction Connect.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Organization or company name
• Information submitted through contact forms
• Information submitted through appointment requests
• Newsletter subscription information
• Any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Time spent on our website
• General geographic location based on IP address

We use your information to:

• Respond to inquiries
• Provide requested information and services
• Improve our website and user experience
• Send newsletters or updates when you have opted in
• Communicate regarding programs, services, or resources
• Analyze website traffic and performance
• Detect fraud or security incidents
• Comply with legal obligations
• Protect our rights and users

We do not sell your personal information.

Our website may use cookies, pixels, and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website usage
• Measure marketing effectiveness
• Enhance user experience

Most web browsers allow you to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

We may use third-party analytics providers, including services such as Google Analytics, to better understand how visitors use our website.

These providers may collect information including:

• Device information
• Browser information
• Pages viewed
• Time spent on pages
• Referral sources
• General location

This information helps us improve our website and services.

If you subscribe to our mailing list, we may send:

• News
• Educational resources
• Service updates
• Program announcements
• Marketing communications

You may unsubscribe at any time using the unsubscribe link included in our emails.

We may share information with trusted third-party service providers who help us operate our business, including providers for:

• Website hosting
• Email marketing
• Customer relationship management (CRM)
• Scheduling services
• Analytics
• Cloud storage
• Payment processing, if applicable

These providers are contractually obligated to protect your information.

We may also disclose information:

• When required by law
• To comply with legal process
• To protect our rights
• To prevent fraud
• To protect the safety of our users

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer needed, we securely delete or anonymize it when appropriate.

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of your information
• Opt out of certain marketing communications
• Limit or object to certain processing activities where applicable

To exercise these rights, please contact us using the information below.

Some browsers transmit "Do Not Track" signals. Because there is not currently a universal standard for responding to these signals, our website may not respond to them.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any websites they visit.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

When changes are made, the updated policy will be posted on this page with a revised Effective Date.

Your continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Self Direction Connect

Email: info@selfdirectionconnects.com

Website: https://selfdirectionconnects.com

Residents of certain U.S. states may have additional privacy rights under applicable law, including rights to know, access, correct, delete, or obtain a copy of personal information, and to opt out of certain uses of personal information where required by law. Self Direction Connect will honor applicable rights requests in accordance with state law.

If you require this Privacy Policy in an alternative format or need assistance accessing it, please contact us using the information provided above.

Last Updated: August 6, 2026